As the Casino Business Intelligence Analyst within Operations Analytics, you are responsible for driving actionable insights to stakeholders throughout Operations. Reporting to the Customer Experience Manager, you possess a strong attention to detail, advanced experience working with BI applications/techniques, analytical thinking, problem solving ability and experience with online casinos.

Key Role Responsibilities:

  • Act as subject matter expert in the implementation of new approaches, identifying the optimal blend of measurement and analytic techniques
  • Prepare ad hoc and automated reports for internal stakeholders
  • Author Oracle SQL queries to extract, investigate & manipulate data from oracle database with a focus on tuning and performance
  • Develop dashboards/reports for internal stakeholders
  • Ensure data and report integrity by implementing and adhering to quality control processes
  • Partner with other internal analytics providers to ensure consistency in quality and implementation of best practices for SQL code development, reporting and analysis
  • Collaborate with other team members in order to improve reporting, campaign analytics and overall data quality
  • Work on special projects as required

Key Personal Capabilities:

  • Experience working in analytics, information management or similar field for the online casino industry
  • 4+ years’ experience authoring & optimizing SQL queries
  • 4+ years’ experience working with data visualization tools (Tableau strongly preferred)
  • Expert knowledge of Microsoft Office suite of applications (Word, Excel, PowerPoint)
  • Comfortable drawing business conclusions from large data sets and being able to communicate them in a clear and concise manner
  • Proven business acumen, critical thought, analytical, creative and natural ability working with numbers
  • Experience working with R/Python an asset
  • Working knowledge of ETL an asset
  • Working knowledge of APIs an asset
  • Expert English language skills, both verbal and written
  • Bachelor’s degree or equivalent work experience in computer science, information systems, management, operations or related discipline

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